Q1: Can I get a sample?
A: Samples are available for quality evaluation. Samples are chargeable. Sample fees can be deducted from the value of the subsequent bulk order upon confirmation.

Q2: What is the MOQ for your products?
A: The MOQ is subject to product type and stock status. For in-stock items, MOQ is 1 piece. For non-stock items, the MOQ ranges from 10–50 pieces depending on the product.

Q3: Can you customize the products and packaging?
A: Yes, customization of both products and packaging is available. MOQ for customized orders typically ranges from 100–500 pieces, depending on product specifications and requirements.

Q4: What certificates do your products have?
A: Our products are manufactured in compliance with relevant international standards and may hold certifications including CE, RoHS, UL, SAA, CCC, and others, depending on the product and target market requirements.

Q5: What is the lead time for orders?
A: Standard lead time is approximately 10 days for regular orders. For bulk orders, production lead time is approximately 20–30 days, depending on order quantity and production schedule.

Q6: Do you offer drop shipping services?
A: No, we do not provide drop shipping services. We operate strictly on a wholesale and bulk order basis.

Q7: Do you provide product warranty?
A: Yes, all products are covered by a warranty period of 1–3 years, depending on the specific product model and category.